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Frequently Asked Questions

Can I Freeze My Meals?

Most meals you definitely can. Our meals will last 5-7 days in the fridge and 1-2 months in your freezer. Feel free to always ask which meals can and can’t be frozen if you have any question whatsoever.

How Do I Heat My Meals?

All of our food comes entirely pre-cooked. For the quickest way to warm your food; pop the top to vent, place the container in the microwave, and heat 1.5 – 2.5 minutes or until fully reheated. Make sure to remove all sauce containers or condiments before microwaving.

Are Your Meals Organic?

Like any company, we are at the mercy of our suppliers on a weekly basis. Our goal is to always use meats that have no hormones, no antibiotics, that are grass-fed, and fish that are wild-caught. We strive to source products that are top quality and do not cut corners on this.

Is There A Deadline To Order Meals?

Yes, since we cook/prepare all meals fresh we have to have an accurate count on all ingredients. That is why we ask that all online orders be placed online Wednesday before 6pm EST. for pickup Friday evening. If there is ever an issue, please call or email us to let us know. We can normally accommodate special requests or assist if you miss a deadline.

How Can I Contact Someone At Cajun Charm?

If you have a general question feel free to use the "CONTACT US" page. You can also email at For general questions regarding orders, please contact us online. That is always the easiest solution.

Do You Deliver?

Right now we do not but plan to in the future.

When do I pick up the meals I ordered?

Pickups are every Friday from 6pm - 7pm at Apex Martial Arts Academy in Shepherdsville.

Cancellation, Credit, or Refund

Due to strict guidelines we follow to order from our suppliers, we do NOT refund orders canceled past the order deadline. 

Customers can cancel an order, and receive a full refund, if the cancellation is submitted prior to the ordering deadline (6pm Wednesdays).

If you cancel your order AFTER the ordering deadline (6pm Wednesday) has passed, you will receive a 50% refund if the order was canceled by 12pm Thursday. Any orders canceled after 12pm Thursday WILL NOT be refunded. 

Under special circumstances, We are willing to issue credit for a future order dependant upon the reason for cancelation but this is at the discretion of the owner.
Cajun Charm Logo
Pick up is on Fridays from 6pm - 7pm
Apex Martial Arts Academy
211 Arnold Dr., Suite A
Shepherdsville KY 40165
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